News
26/5/2020
Late night clinics have recommenced - Tuesday evenings at Lower Hutt and Wednesday evenings at Wainui clinic.
19/5/2020
Portal appointments are available for booking again. If you have any COVID-19
symptoms please continue to phone the clinic to be triaged before booking.
14/5/2020
All of the staff at Hutt City Health Centres want to say thank you for your ongoing patience and cooperation during this unusual time.
We have remained open throughout this time and we want to assure everyone that they will be cared for safely. Our doors will remain locked with a buzzer to access. Please only present to the clinic if you have a booked appointment and have been triaged by clinical staff.
Consultations with your doctor may be held over the phone or on doxy.me (video) and these will be chargeable. If a face to face consultation is what is best for you, we have measures in place that this can be done safely.
If you have a fever, cough, sore throat or suspect you may have Covid-19 please call and we will arrange your consultation in your car. Our doctor will come out to you.
All prescriptions will be sent directly to your pharmacy so make sure you let us know who your pharmacy is when ordering - we will be continuing with payment by debit or credit card. If you do not have either card we can send you an invoice which needs to be paid within seven days into our bank account.
This is a great time to join Health 365 (our portal) so you can book appointments, order scripts and see your results online.
We all still need to remember social distancing and good hygiene practices.
There is a new helpline to support families of children with disabilities
In response to COVID-19, Explore Specialist advice have set up an 0800 line to offer immediate support and advice to families who have a child with a disability. This helpline support is available from 8am to 8pm Monday to Friday by calling 0800 000 421.
Novel Coronavirus
If you are concerned or have any queries around the virus and need to talk to
someone please email the Ministry of Health on
ncovresponse@health.govt.nz or go to the site for up to date information:
https://www.health.govt.nz/our-work/diseases-and-conditions/novel-coronavirus-covid-19
Dedicated number for health advice and information is 0800 358 5453 – it is free and available 24 hours a day, 7 days a week.
Keeping you safe!
Effective immediately, this is what we as a practice are doing to keep you and our team safe. We would ask that if you are experiencing any fever, cough, flu-like symptoms, sore throat or a runny nose, regardless of the reason for your visit, please let us know before scheduling your appointment so we can arrange for the most appropriate and safe way to help.
- If you need a script, we’ll fax it directly to your pharmacy for you to pick-up
- If you are concerned about your symptoms, we’ll be able to reassure you with the most up-to-date information about what you need to do
- If your situation is not urgent, we’ll tell you what follow-up is needed and by when
- If you need an off-work certificate, we will email it to you
- Many other queries can be managed by phone, including ordering blood tests, Xrays etc
If you an appointment indoors
- You will need to wash your hands or use hand gel provided when you enter our building
- If you have a fever, cough, sore throat or suspect you may have Covid-19, we will assess you in our car park – we apologise in advance if this feels awkward for you
If you are given an appointment in your car
- A nurse in full protective gear will come to your car to consult with you.